Frequently Asked Questions


Can I choose which airports I fly to?

Yes absolutely, we have over 24,000 airports in the database.

Do I always need to book ahead?

We  recommend you do so as we get very busy especially during the weekends so to avoid disappointment please book ahead.

How do I buy a flight experience?

You can buy your flight experience by going to the Pricing section on our website or you can phone us direct on 01926 840300. 
Flight vouchers are dispatched to you the same day and are valid for 9 months.

How do I book my flight experience?

Once you have purchased your flight experience  Call our reservations on 01926 840300.

How closely does the simulator resemble the real thing?

The simulator is a replica of the Boeing 737-800 flight deck.


What is the minimum age?

Due to the complex and expensive equipment inside the simulator we are unable to fly anyone under the age of 10 due to insurance restrictions.


Can I bring a friend?

Our Simulator is designed for you to bring family or friends to watch you during the flight. However please let us know beforehand how many people, this is due to space and fire regulations.

How long is the briefing?

We try to keep the briefing as short as possible so the maximum of flying time is achieved.

What should I bring with me?

We are required by the security services to confirm the identity and keep records of everyone that comes for a session at the controls. Please bring some form of photo ID either your passport or driving license when you come for your flight experience.


Do I need any flying experience?

Most of our customers have never flown an aircraft before, we will guide you though the procedures real pilots go though during their flights.


Do I fly the Simulator myself ?

Absolutely, the instructor will give you enough information to allow you to personally fly the plane. You will be sitting in the captains seat, so naturally you will be the pilot in command.


What happens I'm late?

If you are more than 15 minutes late we may have to reschedule your experience. 

If you have any further questions, please don't hesitate to ask.


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